Whether you have the need for some adhoc I.T. Support or a requirement for dedicated onsite I.T. personnel, Harding AuYong can provide a flexible I.T. Support package to meet your business requirements. Our intial assessment will help us identify exactly what you require in your I.T. Support package with no hidden costs and complete transparency.

Our 3 levels of support packages give you a starting point on how you would like to work with us in supporting your I.T.

Pay as you go
Pay for Support as when required

• No monthly financial requirement
• Suitable for businesses with sporadic I.T. requirements
• Suitable for small businesses who have very few technical issues
• No SLAs

Pre-Paid
Pay for a collection of support calls or engineer visits upfront and redeem them as and when required

• Redeem support days as and when required
• Suitable for businesses that generally have more frequent support calls
• Ideal to help you budget for future I.T. expenditure

Contract
Pay a subscription for a dedicated support contract which will cover all aspects of your I.T. infrastructure from management to procurement and dedicated support personnel with unlimited remote support options

• A guaranteed number of support days per week\month
• Suitable for business with larger I.T. infrastructures
• SLA's to ensure your I.T. systems downtime is minimal
• Regular maintenance and updates